Otay Pet Vets at 2015 Birch Road #107 in Chula Vista, California

Customer Reviews about Otay Pet Vets

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  This office is more concerned about money and turning a profit then the health or happiness of your pet. Outrageous price gouging and unwilling to give advice for minor concerns without a hefty price tag. After paying the $100 bill for a visit to the office, they charged me nearly $20 for a cat hormone collar that can be bought in a box of 3 for $13 (which didn't work)... i mean, i understand inflated prices to generate revenue, but this place is ridiculous. So I call back for any other suggestions and A: I get attitude from the receptionist for requesting advice over the phone. B: I'm told the doctor will call when they have time (which I don't mind waiting) but instead get the same receptionist requiring an additional $100 trip to the office. Listen, I understand sometimes testing is required to get a clearer picture of an issue, but for a non emergency such as a male cat spraying in the house... i expect a few suggestions to try before being told I have to take an additional day off from work to talk about ways to alleviate displaced urine in my home. Oh, and by the way, I called my old vet in the state i moved here from and that's EXACTLY what happened. Try a hormone collar, try urine away spray, try a bigger litter box, try clumping litter, if all else fails... bring him in for further testing. Otay pet vet should use some of their exuberant profits to install a revolving door - because that's what they expect you to do. Conclusion: look elsewhere for veterinary care unless you have a flexible schedule, deep pockets, and don't mind being ripped off.
  May 12, 2017

  by Michelle Morris

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Today: 09:00 am — 06:00 pm

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About Otay Pet Vets in Chula Vista