Terra Nova Family Dentistry at 374 East H Street #1708 in Chula Vista, California

Customer Reviews about Terra Nova Family Dentistry

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  Office staff is incompetent. Appointment on April 13 at 9 AM. Arrived at office at 8:45 waited until 905 when the office opens late was told my appointment has been changed to 10 AM. No apology rude treatment. May 4th follow-up appointment scheduled at 9:00am- rescheduled to 10:00am, May 24 Crown delivery appointment originally at 9 AM, but I learned my lesson and called they told me 1030 I arrived at 10:15 and was told I was late. The crown didn't fit the x-ray machine didn't work I was there for a long long time-- and had to come back again. Made the appointment for June 14 at 9 AM -- had a lengthy discussion about with this really be 9 AM or should we just make it for 10 AM I was a shored multiple times that the office will open at nine but I would have the first appointment but it would not be changed. Arrive today at 8:45 -- The office was closed. At 9:05 someone opened the door. She told me I could go in and then said someone had tried to call me my appointment was at 10 are you kidding me? I'm back here because the ground you ordered that you fit me for didn't fit and you had to send it back again. I triple checked on the appointment time to make sure it would be nine in the morning. Now I'm stuck right now because I need this crown and I've already paid for it or my insurance has, but I will not be back. I encourage everyone to never never never never never go to the dentist the dentist isn't very good the office staff is incompetent and it is run so poorly.
  July 30, 2017

  by Carol Green

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About Terra Nova Family Dentistry in Chula Vista